Quality Policy

Lobart Company is ISO 9001:2015 and AS 9100 certified company.  All employees are committed to meet our customers expectations. We strive to accomplish this by implementing a program focused toward continuous improvement of products and services which meet or exceed the expectations and needs of our customers.  Dedication to quality in everything we do is the top priority of all Lobart Company employees. Our goal is to achieve and maintain a reputation of excellence throughout the industry.  Quality driven management and employee dedication and commitment enable us to succeed.

Yan Gao, Ph.D.
President

General Quality Clauses

QA-01
Machining suppliers must furnish inspection report, certificate of conformance and as applicable material and processing certifications for the parts, they submit to LC.

QA-02
Documented first article inspection reports shall be submitted to LC prior to the beginning of production. The supplier assumes all financial responsibility for replacement, rework, and material when production of parts is begun without first article inspection approval from quality. AS9102 f/a form when stipulated on the PO.

QA-03
Any delay in shipment for any reason has to be conveyed to LC quality as soon as the delay is known by the supplier.

QA-04
Any change to the contract requirements by the supplier must be approved by the LC in writing. Notify LC of changes in product and/or process, changes of suppliers, changes of manufacturing facility location and, where required, obtain LC approval.

QA-05
All information in the contract must be held in confidence by the supplier and no third party request for information will be authorized unless instructed in writing by a LC representative. All documents to be retained for 10-year min unless extended retention is required by LC or its customers.

QA-06
In addition to LC’s right of access, the supplier agrees to right of access for LC customers, or regulatory agencies to the applicable areas of all facilities at any level of the supply chain, involved in the order and to all applicable records in the performance of this contract.

QA-07
Manufactures or machining suppliers must have a quality system in compliance to AS9003, AS9100, or ISO9001; LC may make conditional exceptions based on supplier survey information or applicable customer requirements.

QA-08
Suppliers are required to notify quality prior to transferring any work to a new facility. LC will determine (prior to the transfer) if the supplier may perform the transfer of work.

QA-09
Supplier must notify LC of nonconforming product.

QA-10
Supplier must obtain LC’s approval for the disposition of nonconforming material.

QA-11
Requirements for the supplier to flow down to the supply chain the applicable requirements, including customer requirements in LC purchasing documents, including key characteristics and applicable F.O.D. control processes where required.

QA-12
Requirements for the supplier to comply with executive order E13224. Supplier shall not engage in any transaction of any type with persons or businesses or organizations who commit, threaten to commit or support terrorism.

QA-13
When ITAR, EAR and/or other government rated data is noted on the purchase order, blueprint, or other manufacturing information, the US government restrictions/requirements must be followed. If you have any questions concerning export controlled items or government rating, notify the company buyer. All concerns must be addressed prior to the acceptance of this order.

QA-14
Supplier must have a process to control counterfeit parts from being delivered to LC (A product produced or altered to imitate or resemble a product without authority or right to do so, with the intent to mislead or defraud by passing the imitation as original or genuine).

QA-15
All suppliers using conflict materials (Tin, Tantalum, Tungsten, and Gold) must ensure they come from a conflict-free source per the Dodd Frank act section 1502 and a completed EICC reporting template must be sent to LC before the first shipment of product. When conflict material is used, all product certifications must state that applicable materials were acquired from a conflict-free source.

Combined Quality Clauses by Commodity: Processing Suppliers

QC-01
Processing suppliers must furnish processing certifications to LC purchase order requirements, and shall not process any parts for which they are not certificated or approved. Acceptable quality system requirement are AC7004, ISO9001, or AS9100; LC may make conditional exceptions based on supplier survey information or applicable customer requirements. Supplier must have the ability to ensure the adequacy of the special-process provided and provide LC the required documentation per purchase order requirements. QA-03, QA-04, QA-05, QA-06, QA-08, QA-09, QA-10, QA-11, QA-12, QA-15

Combined Quality Clauses by Commodity: Material Suppliers

QC-02
Material suppliers must furnish material certifications to LC purchase order requirements, and shall not supply material for which they are not certificated or approved. When noted on our purchase orders, raw material supplied must be USA domestic material. Acceptable quality system requirements are ISO9001, AS9100 or AS9120; LC may make conditional exceptions based on supplier survey information or applicable customer requirements. The Supplier must have the ability to ensure the adequacy of the product provided and provide LC the required documentation per purchase order requirements. QA-03, QA-04, QA-05, QA-06, QA-08, QA-09, QA-10, QA-11, QA-12, QA-15

Combined Quality Clauses by Commodity: Machining & Manufacturing Suppliers

QC-03
For Machining and Manufacturing suppliers QA-01 through QA-15 are applicable. The Supplier must have the ability to ensure the adequacy of the product provided to LC and provide the required documentation per purchase order requirements.

Combined Quality Clauses by Commodity: Calibration & Testing Suppliers

QC-04
Calibration and Testing suppliers must furnish calibration/test reports to LC purchase order requirements, and be traceable to the specific equipment or item for which they are calibrating or testing, traceability to NIST and/or other national or international standards must be supplied. ISO9001, ISO 17025, Nadcap testing, ANSI Z540, and/or Navlap accreditation will be the quality system requirements; LC may make conditional exceptions based on supplier survey information or applicable customer requirements. QA-03, QA-04, QA-05, QA-06, QA-08, QA-09, QA-10, QA-11, QA-12

In addition to requirements noted on each LC PO, all suppliers must comply with the above Quality Clauses according to the commodity supplied.